NATURE'S GOODNESS, IN EVERY BITE    •    COD ORDERS: Rs. 300 ADVANCE DELIVERY CHARGES REQUIRED. THIS CHARGE IS NON-REFUNDABLE.    •    NATURE'S GOODNESS, IN EVERY BITE    •    COD ORDERS: Rs. 300 ADVANCE DELIVERY CHARGES REQUIRED. THIS CHARGE IS NON-REFUNDABLE.    •   

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Shipping Policy

Last Updated: October 28, 2026

At Nourivel, we aim to deliver your favorite healthy snacks and dry fruits safely and conveniently. Please read our shipping policy before placing an order.

1. Delivery Locations

Nourivel accepts orders for delivery within Pakistan, subject to courier service availability at the customer’s address.

2. Shipping Charges

  • A delivery charge of PKR 300 applies to orders unless otherwise stated at checkout.

  • Customers may be required to pay the delivery charges in advance to confirm their order.

  • Advance delivery charges are non-refundable if the customer cancels the order after dispatch or refuses to accept the shipment.

  • Any applicable shipping charges will be communicated to customers before their orders are confirmed.

3. Order Processing and Delivery Time

Orders are processed after confirmation.

Delivery timelines may vary depending on the customer’s location, courier availability, public holidays, weather conditions, and other circumstances beyond our control.

Customers will be informed if an unexpected delay significantly affects their order.

4. Order Confirmation

We may contact customers by phone or message to verify their order details, delivery address, and contact number before dispatch.

Please provide accurate contact and delivery information when placing your order.

5. Tracking and Delivery

If tracking information is available, it will be shared with the customer.

Customers should ensure that someone is available to receive the parcel at the provided delivery address.

6. Incorrect Addresses and Failed Deliveries

Nourivel is not responsible for delivery delays caused by incorrect or incomplete addresses or unavailable recipients.

Additional delivery charges may apply if a shipment must be sent again.

7. Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, contact us promptly with your order details and clear photographs of the parcel and product. We will review the issue in accordance with our Refund and Returns Policy.

8. Contact Us

For questions about shipping, delivery charges, or an existing order, please contact us through the contact details provided on our website.

Nourivel — Nature’s Goodness, in Every Bite.

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